Frequently Asked Questions
Find answers to common questions about cryptocurrency and our platform
General Questions
What is cryptocurrency?
Cryptocurrency is a digital or virtual form of currency that uses cryptography for security. It operates on a technology called blockchain, which is a decentralized system spread across many computers that manages and records transactions.
How do I start investing in cryptocurrency?
To start investing in cryptocurrency, you'll need to: 1) Choose a cryptocurrency exchange, 2) Create and verify your account, 3) Add funds to your account, and 4) Place your first order. We recommend starting with our Learn section for detailed guides.
Platform Questions
How often is the price data updated?
Our cryptocurrency price data is updated every 30 seconds to provide you with near real-time market information.
Are your educational resources free?
Yes, all our educational content in the Learn section is completely free and accessible to everyone.
Security
How can I keep my cryptocurrency safe?
We recommend using secure hardware wallets, enabling two-factor authentication, and following our security guidelines in the Learn section.
What should I do if I suspect a scam?
If you suspect a cryptocurrency scam, stop all interactions immediately and report it to relevant authorities. Visit our Security Tips section for more information on identifying and avoiding scams.
Still Have Questions?
Contact our support team for additional help
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